Privacy and Cookies Policy

This website,, is owned and operated by the Register of Qualified Genealogists, a company limited by guarantee and registered at 49 Station Road, Polegate, East Sussex, BN26 6EA, England under company number 09933308.
We understand that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits our website and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law.

This Policy (together with our terms and conditions sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of this site. If you do not accept and agree with this Privacy Policy, you must stop using our site immediately.

Scope – What Does This Policy Cover?

This Privacy Policy applies only to your use of our website. It does not extend to any websites that are linked to from our website (whether we provide those links or whether they are shared by other users). We have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

What Data Do We Collect?

We may collect and process the following data about you:
• Information you provided to us. You may voluntarily give us information about yourself by filling in forms on our site or by corresponding with us by email or otherwise. In particular this includes information you provide when applying for membership of RQG and may include your name; contact information such as your address, email and telephone number; your business website; details of qualifications achieved, or being studied; a digital copy of your qualification certificate; and consent to notices. Likewise members may choose to provide information which is included on their member profile and which is visible to any user of this website.
• Information we collect about you. Some data will be collected automatically each time you visit our site:
o technical information including IP address; browser type and version; operating system and platform;
o information about your visit, such as a list of URLs starting with a referring site, your activity on our site, and the site you exit to.
For further details, please see the section below on Cookies.

How Do We Use Your Data?

All personal data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security see section 6, below.
We use your data to provide the best possible [products and] services to you. This includes:
• Providing and managing your Membership account;
• Providing and managing your access to our site;
• Personalising and tailoring your experience on our site;
• Supplying our services to you;
• Responding to communications from you;

How and Where Do We Store Your Data?

We only keep your data for as long as we need to in order to use it as described above in section 5, and/or for as long as we have your permission to keep it.
Some or all of your data may be stored or transferred outside of the European Economic Area (“the EEA”) which consists of all EU member states, plus Norway, Iceland and Liechtenstein. You are deemed to accept and agree to this by using our site and submitting information to us. If We do store or transfer data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA and under the Data Protection Act 1998. Such steps may include, but not be limited to, the use of legally binding contractual terms between us and any third parties we engage and the use of the EU-approved Model Contractual Arrangements.
Data security is of great importance to us, and to protect your data We have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through our site.
Notwithstanding the security measures that we take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take

Do We Share Your Data?

We will not share your data with other companies.
We may compile statistics about the use of our site including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include any personally identifying information.
In certain circumstances we may be legally required to share certain data held by us, which may include your personal information, for example, where we are complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of us.

Your Right to Withhold Information

You may access certain areas of our site without providing any data at all. However, to use all features and functions available on our site you may be required to submit or allow for the collection of certain data.
You may restrict your internet browser’s use of Cookies. For more information, see below.

How Can You Access Your Data?

You have the legal right to ask for a copy of any of your personal data held by us (where such data is held) on payment of a small fee which will not exceed £10. Please contact us for more details using the contact details below.

What are Cookies?

A cookie is a small text file containing an identifier (a string of letters and/or numbers) which is sent to your computer or mobile device by a web server and is stored by your browser. The identifier is then sent back to the server each time your browser requests a page from the server.
Cookies are either “session” cookies or “persistent” cookies: a session cookie is deleted at the end of the user session, when the web browser is closed; a persistent cookie, however, will be saved on your device and will remain valid until its set expiry date, unless deleted earlier by the user.
Cookies do not typically contain any information that personally identifies you, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.
You can find out more about the use of cookies on or

What Cookies Do We Use and What For?

Our site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of our site and to provide and improve our services. For more details, please refer to the section “How Do We Use Your Data” above, and to the list of Cookies below. We have carefully chosen these Cookies and have taken steps to ensure that your privacy is protected and respected at all times.
We do not use third party/advertising Cookies.
All Cookies used by and on our site are used in accordance with current UK and EU Cookie Law.
The following Cookies may be placed on your device:

_eventqueueFirst-Party10 minsThis cookie is used by Clicky Analytics. Typical value: %7B%22heatmap%42%3A%5B%6D%2C%22events%33%3A%6B%5D%6D
_first_pageviewFirst-Party1 hrThis cookie is used by Clicky Analytics. Typical value: 1
_gaFirst-Party2 yearsGoogle Analytics cookie used to distinguish users. Typical value: GA1.2.1306147470.1859413148
_gatFirst-Party10 minsGoogle Analytics cookie used to throttle request rate. Typical value: 1
_jsuidFirst-Party20 yearsThis cookie is used by Clicky Analytics. Typical value: 188754843
cf7msm_checkFirst-PartySessionThis cookie is used in our forms to make sure they are made for your browser choice. Example value: 1
heatmaps_g2g_100928081First-Party1 hrThis cookie is used by Clicky Analytics. Typical value: no
phpbb3_apiqj_kFirst-Party1 yearThis cookie is used by the Members Forum. Typical value: empty.
phpbb3_apiqj_sidFirst-Party1 yearThis cookie is used by the Members Forum. Typical value: c8616dc6f23cd84ea795c801c43cdfe2
phpbb3_apiqj_uFirst-Party1 yearThis cookie is used by the Members Forum. Typical value: 1
PHPSESSIDFirst-PartySessionThis cookie is a reference to a unique session ID set by our website code (PHP) for a current browsing session. No personal data is stored in it. The session is ended when a user’s browser is closed. Example content: hsd8v5q6d9gf8skvus3umdnmp5.
viewed_cookie_policyFirst-Party1 yearTypical value: yes.
wordpress_logged_inFirst-PartySessionWhen you log in to our site this cookie keeps you from having to reentering your log in details. It stores only that your login details have been checked. Example value: User%7C1256564696%7Csnki42dqsn7yKDEfqGO6m0ggh5xP1hoRm4aTvr4GjL%7C9ed84d6e8a850cc3338027b32566a3f09ad00a5c8d9a8ee3db47a9ca48a
wp-settings-7First-Party2 hrsThis cookie is used for settings and configuration purposes only. Typical value: libraryContent%3Dbrowse%26imgsize%3Dfull%26editor%3Dhtml%26post_dfw%3Doff%26wplink%3D1
wp-settings-time-7First-Party2 hrsThis cookie is used for settings and configuration purposes only. Typical value: 1357316633
You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
You can choose to delete Cookies at any time however you may lose any information that enables you to access our site more quickly and efficiently including, but not limited to, login and personalisation settings.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

Changes to Our Privacy Policy

We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on this page and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our site following the alterations. We recommend that you check this page regularly to keep up-to-date.

Contacting Us

If you have any questions, comment or requests about our site or this Privacy Policy, please contact us by email at or by completing the contact form Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you.

Effective Date: 25 Feb. 2016